Term Conditions Page

Effective Date: 01 July 2026

Welcome to Nextedge Shop, operated by Nextedge Innovation Private Limited ("Company", "we", "us", or "our").

These Terms and Conditions ("Terms") govern your access to and use of our website nextedgemart.in ("Website") and your purchase of products available through the Website.

By accessing, browsing, registering on, or purchasing products from our Website, you agree to be bound by these Terms and all applicable laws and regulations. Please read these Terms carefully before using our Website. If you do not agree with these Terms, please do not use the Website or place an order.

1. COMPANY INFORMATION

Company Name: Nextedge Innovation Private Limited

Brand/Website: Nextedge Shop

Website: nextedgemart.in

Address: OFFICE NO. 712, FLOOR NO. 7, JAINA TOWER 1, DISTRICT CENTRE, JANAKPURI, NEW DELHI - 110058

Email: info@nextedgemart.in

Mobile: 8920252003

Nextedge Innovation Private Limited operates an online ecommerce platform offering women's fashion products, clothing, apparel, and fashion accessories.

2. ACCEPTANCE OF TERMS

2.1 By accessing or using the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2.2 We reserve the right to update, modify, or amend these Terms from time to time. Any changes will become effective when published on the Website.

Your continued use of the Website after any changes are published constitutes your acceptance of the updated Terms.

3. ELIGIBILITY

To use this Website or place an order, you must:

Provide accurate and complete information.

Have the legal capacity to enter into a binding transaction under applicable law.

Use the Website only for lawful purposes.

Comply with all applicable laws and regulations.

If you are using the Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Registration

Certain features of the Website may require you to create an account.

When creating an account, you agree to provide accurate, current, and complete information, including your name, email address, mobile number, shipping address, billing information, and other required details.

4.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account. You agree to notify us immediately if you become aware of any unauthorized access or use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used for fraudulent, abusive, or unlawful activities.

5. PRODUCTS AND PRODUCT INFORMATION

5.1 Product Listings

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, measurements, specifications, and other information displayed on the Website are accurate.

However, actual product colours may vary depending on your device, monitor, screen settings, or other technical factors.

Minor variations in colour, texture, measurements, or appearance may occur and may not necessarily constitute a defect.

5.2 Product Availability

All products are subject to availability.

We reserve the right to:

Limit the quantity of products available for purchase.

Discontinue any product.

Refuse or cancel an order if the product is unavailable.

Correct errors in product descriptions or listings.

If an order is cancelled due to product unavailability, any eligible payment received from the customer will be refunded through the applicable payment method.

5.3 Product Sizes

Customers are advised to carefully review the size chart and product measurements provided on the Website before placing an order.

We are not responsible for incorrect size selection made by the customer, subject to the applicable return or exchange policy.

6. PRICING AND TAXES

6.1All product prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

6.2 Applicable taxes, including GST, will be charged as required under applicable law and may be included in or added to the displayed price, as indicated during checkout.

6.3 Shipping or delivery charges, if applicable, will be displayed during checkout before the order is placed.

6.4 Prices and product information may change at any time without prior notice.

However, once an order has been successfully accepted and confirmed, the price applicable to that order will generally be the price displayed at the time of purchase, subject to correction of genuine pricing or technical errors.

7. PLACING AND ACCEPTANCE OF ORDERS

7.1 To place an order, you must select the desired product, provide the required information, choose an available payment method, and complete the checkout process.

7.2 After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication methods.

7.3 An order confirmation does not necessarily guarantee final acceptance of the order.

We reserve the right to cancel or refuse an order in circumstances including:

Product unavailability.

Incorrect product or pricing information.

Payment failure.

Suspected fraudulent activity.

Incorrect or incomplete customer information.

Delivery restrictions.

Technical errors.

Other circumstances beyond our reasonable control.

7.4 If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

8. PAYMENT

8.1 We may offer various payment options, including debit cards, credit cards, UPI, net banking, wallets, and other payment methods made available on the Website.

8.2 Payments may be processed through third-party payment gateway providers.

You agree to provide accurate and valid payment information when placing an order.

8.3 We do not knowingly store complete debit card, credit card, or banking credentials on our servers unless expressly stated and permitted under applicable law.

Payment transactions may be subject to the terms and privacy policies of the respective payment service provider.

9. SHIPPING AND DELIVERY

9.1 Shipping Time

Orders are generally processed and dispatched within 48 hours after successful order confirmation, subject to product availability and other operational factors.

The estimated delivery period is generally 2 to 7 business days, depending on the delivery location and courier service.

9.2 Delivery Location

We currently provide delivery services within India.

Delivery availability may vary depending on the customer's location and courier service coverage.

9.3 Shipping Partners

We may use third-party logistics and courier partners to deliver orders.

The courier service used may vary depending on the delivery location and operational requirements.

9.4 Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout.

Free shipping may be offered for selected products, locations, or promotional campaigns.

9.5 Tracking

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or your account on the Website, where available.

9.6 Delivery Delays

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including:

Weather conditions.

Natural disasters.

Public holidays.

Transportation disruptions.

Courier delays.

Government restrictions.

Operational disruptions.

10. ORDER CANCELLATION

10.1 Customers may request cancellation of an order before it is processed or dispatched.

10.2 Once an order has been dispatched or shipped, cancellation may no longer be possible.

10.3 If cancellation is approved after payment has been received, the eligible refund will be processed through the applicable payment method.

10.4 For detailed information regarding cancellation, returns, refunds, and exchanges, please refer to our Cancellation, Return & Refund Policy.

11. RETURNS, REFUNDS AND EXCHANGES

11.1 Returns, refunds, and exchanges are subject to our applicable Return, Refund & Exchange Policy.

11.2 Eligible products must generally be returned:

Unused.

Unworn.

Unwashed.

Undamaged.

With original tags attached.

With original packaging, where applicable.

11.3 Products that have been used, worn, washed, altered, damaged, or returned without required tags may not be eligible for return or exchange.

11.4 Certain products may be non-returnable or non-exchangeable due to hygiene, safety, or other applicable restrictions.

11.5 For complete information regarding eligibility, return timelines, refunds, and exchanges, customers should refer to the applicable Return, Refund & Exchange Policy available on the Website.

12. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

If you receive a product that is:

Damaged.

Defective.

Incorrect.

Different from the product ordered.

Missing from your order.

you should contact our customer support team as soon as possible after delivery.

We may request photographs, videos, packaging details, or other information to verify the issue.

Any resolution, including replacement, exchange, refund, or other remedy, will be provided in accordance with our applicable policies and applicable law.

13. CUSTOMER RESPONSIBILITIES

You agree to:

Provide accurate personal, billing, and shipping information.

Provide a valid mobile number and email address.

Ensure that the delivery address is complete and correct.

Review product descriptions and size information before ordering.

Inspect products upon delivery.

Use the Website only for lawful purposes.

Not engage in fraudulent or abusive activities.

We are not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

14. PROHIBITED ACTIVITIES

You must not:

Use the Website for unlawful purposes.

Attempt unauthorized access to the Website or its systems.

Introduce viruses, malware, or other harmful code.

Interfere with the operation or security of the Website.

Use automated systems to scrape or copy Website content without authorization.

Provide false or misleading information.

Conduct fraudulent transactions.

Abuse return, refund, cancellation, or promotional policies.

Infringe the intellectual property or privacy rights of others.

15. INTELLECTUAL PROPERTY

15.1 Ownership

All content available on the Website, including but not limited to:

Text.

Product descriptions.

Images.

Photographs.

Logos.

Trademarks.

Graphics.

Website design.

Layout.

Videos.

Software.

is owned by or licensed to Nextedge Innovation Private Limited or its respective licensors and is protected by applicable intellectual property laws.

15.2 You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any Website content without prior written permission from Nextedge Innovation Private Limited.

16. USER-GENERATED CONTENT

If you submit reviews, feedback, photographs, comments, or other content to the Website, you represent that:

The content is accurate to the best of your knowledge.

You have the necessary rights to submit the content.

The content does not violate applicable laws or third-party rights.

By submitting such content, you grant Nextedge Innovation Private Limited a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish the content for legitimate business and promotional purposes, subject to applicable law.

17. PRIVACY AND DATA PROTECTION

Your use of the Website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, store, and protect your personal information.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

18. THIRD-PARTY SERVICES

The Website may use or integrate third-party services, including:

Payment gateways.

Courier and logistics providers.

Website hosting providers.

Analytics services.

Communication services.

Your use of third-party services may be subject to the terms and policies of the respective third-party providers.

We are not responsible for the independent policies or practices of third-party service providers, except to the extent required under applicable law.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Nextedge Innovation Private Limited shall not be liable for indirect, incidental, special, or consequential losses arising from your use of or inability to use the Website or from delays or failures caused by circumstances beyond our reasonable control.

Nothing in these Terms shall exclude or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

20. FORCE MAJEURE

We shall not be responsible for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

Natural disasters.

Floods.

Fire.

Epidemics or pandemics.

War.

Government restrictions.

Strikes.

Transportation disruptions.

Internet or telecommunications failures.

Courier or logistics disruptions.

21. SUSPENSION OR TERMINATION

We reserve the right to suspend or terminate your access to the Website or your account if:

You violate these Terms.

You engage in fraudulent or unlawful activities.

You misuse the Website.

You provide false or misleading information.

Your activities create security or legal risks.

Termination shall not affect any rights or obligations that accrued before termination.

22. GOVERNING LAW

These Terms and your use of the Website shall be governed by and interpreted in accordance with the laws of India.

Nothing in these Terms shall restrict any rights or remedies available to consumers under applicable Indian consumer protection laws.

23. DISPUTE RESOLUTION

We encourage customers to contact us first to resolve any concern or dispute amicably.

Where a dispute cannot be resolved through customer support, it shall be subject to applicable laws and the jurisdiction of competent courts in New Delhi, Delhi, subject to applicable consumer protection laws.

24. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

25. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Cancellation Policy, Shipping Policy, and other applicable policies published on the Website, constitute the terms governing your use of our Website and purchase of products.

26. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business, services, legal requirements, or applicable regulations.

The updated version will be published on this page with the revised effective date.

You are advised to review these Terms periodically.

27. CONTACT US

If you have any questions, concerns, complaints, or feedback regarding these Terms and Conditions, please contact us:

Nextedge Innovation Private Limited

Website: nextedgemart.in

Address: OFFICE NO. 712, FLOOR NO. 7, JAINA TOWER 1, DISTRICT CENTRE, JANAKPURI, NEW DELHI - 110058

Email: info@nextedgemart.in

Mobile: 8920252003